Last Updated: 1st September 2025
Table of Content
Collection and Use of Personal Information
How We Collect, Use and Share Your Personal Data
Right to Access Personal Information
Security of Your Personal Information
Retention of Personal Information
How to Contact Us
1. Collection and Use of Personal Information
PipesHub ("we," "our," "us") may collect and process personal information about you during your interactions with our website, services, and product solutions. Personal information may be collected directly from you (e.g., through web forms).
1.1 Definition of Personal Information
"Personal information" refers to any information that can identify an individual. This may include:
Name
Address
Email Address
Phone Number
Login Information (such as account number and password)
Marketing Preferences
Social Media Account Information
If other data is linked with your personal information, it will be treated as personal information under this policy. PipesHub may also collect personal information from trusted third-party sources and may engage third parties to collect such data on our behalf.
"Personal information" refers to any information that can identify an individual. This may include:
Name
Address
Email Address
Phone Number
Login Information (such as account number and password)
Marketing Preferences
Social Media Account Information
If other data is linked with your personal information, it will be treated as personal information under this policy. PipesHub may also collect personal information from trusted third-party sources and may engage third parties to collect such data on our behalf.
1.2 Other Information We Collect
Non-personally identifiable information about your device and usage of our website or product solutions. This includes:
IP Address
Browser type and version
Operating System
User agent string
Pages viewed and time spent on each page
1.3 Purposes for Collecting Personal Information
PipesHub collects and processes personal information for business purposes, including:
Customer service and product support
Sending marketing communications
Managing subscriptions to newsletters/updates
Security and fraud prevention
Personalizing user experience
Enhancing or improving products and services
Processing orders and facilitating payment transactions
By interacting with PipesHub, you acknowledge these uses.
2. How We Collect, Use, and Share Your Personal Information
2.1 Sharing Your Information
PipesHub does not sell, trade, or transfer personal information except in these cases:
Service Prodiver: Third-party providers assisting in operations, business activities, or delivering services.
Legal Requirements: Disclosures required by law or legitimate requests from public authorities (e.g., court orders).
Third-Party Applications: Applications used to manage accounts, send notifications, or provide information about products, platform, webinars, events.
Partners Assisting in Service Delivery: Third parties supporting service delivery or platform functionality.
Processing Services: Collaboration with third parties who process data securely and in compliance with laws.
PipesHub does not sell, trade, or transfer personal information except in these cases:
Service Prodiver: Third-party providers assisting in operations, business activities, or delivering services.
Legal Requirements: Disclosures required by law or legitimate requests from public authorities (e.g., court orders).
Third-Party Applications: Applications used to manage accounts, send notifications, or provide information about products, platform, webinars, events.
Partners Assisting in Service Delivery: Third parties supporting service delivery or platform functionality.
Processing Services: Collaboration with third parties who process data securely and in compliance with laws.
2.2 How We Use Your Personal Information
Account Creation and Verification
Communications (notifications, alerts, updates)
Marketing and Promotions (products, services, events, webinars)
Platform Improvement
Customer Support
Market Research
Security (protecting systems from threats)
Promotional Communications
Platform Development and Customization
PipesHub handles data responsibly and only when necessary to provide services or meet legal obligations.
Account Creation and Verification
Communications (notifications, alerts, updates)
Marketing and Promotions (products, services, events, webinars)
Platform Improvement
Customer Support
Market Research
Security (protecting systems from threats)
Promotional Communications
Platform Development and Customization
PipesHub handles data responsibly and only when necessary to provide services or meet legal obligations.
3. Right to Access Personal Information
You have the right to access, correct, suppress, or deactivate your personal information.
To exercise these rights, email: contact@pipeshub.com
PipesHub will make reasonable efforts to fulfill requests within 30 days or as required by law.
To safeguard your privacy, identity verification may be requested.
With your consent, PipesHub may share information with trusted partners who may send relevant product/service information.
To opt out of third-party marketing communications, email again at:
contact@pipeshub.com
You have the right to access, correct, suppress, or deactivate your personal information.
To exercise these rights, email: contact@pipeshub.com
PipesHub will make reasonable efforts to fulfill requests within 30 days or as required by law.
To safeguard your privacy, identity verification may be requested.
With your consent, PipesHub may share information with trusted partners who may send relevant product/service information.
To opt out of third-party marketing communications, email again at:
contact@pipeshub.com
4. Retention of Personal Information
PipesHub retains personal data only as long as necessary to meet:
Purpose of collection
Legal, regulatory, accounting, and reporting requirements
Business obligations
Retention decisions factor in:
Volume, type, and sensitivity of data
Risk of unauthorized disclosure
Reason for collection
Alternative methods
Applicable legal retention periods
PipesHub retains personal data only as long as necessary to meet:
Purpose of collection
Legal, regulatory, accounting, and reporting requirements
Business obligations
Retention decisions factor in:
Volume, type, and sensitivity of data
Risk of unauthorized disclosure
Reason for collection
Alternative methods
Applicable legal retention periods
5. How to Contact Us
6. Changes to PipesHub Privacy Policy
PipesHub may update the Privacy Policy periodically. Users are encouraged to revisit the policy to stay informed.
PipesHub may update the Privacy Policy periodically. Users are encouraged to revisit the policy to stay informed.
